Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
How KM Responds to Big Organizational Changes
This infographic outlines the most common strategy and structure changes that knowledge management programs must prepare for and navigate. It also shares three tips to help…
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Infographics|
2 Waves of Disruptive Digital Technology Hit KM
This infographic outlines the broader technological trends affecting KM programs, the new technologies KM teams have broadly adopted, and the emerging tools they are…
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Infographics|
Leading Practices for Financial and Managerial Reporting
APQC recently conducted a research project to understand leading practices for effective and compelling financial and managerial reporting, in particular how finance…
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Historically, financial reporting has been rife with columns of spreadsheet-based data. Today, innovative tools and technologies open new worlds in terms of data…
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APQC conducted a new research project to understand leading practices for effective and compelling financial and managerial reporting, in particular how finance functions…
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APQC recently conducted a research project to understand leading practices for effective and compelling financial and managerial reporting, in particular how finance…
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Infographics|
Total Cost to Manage and Process Collections
Organizations must always be cognizant of the time and effort spent to process collections and mindful of valued customer relationships. Smart companies take a strategic…
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Presentation Slides|
The Humachine: How Human and Technology Can Work Together to Define the Future of Enterprise
This APQC webinar features guest speaker, Nada R. Sanders—Distinguished Professor of Supply Chain Management at the D’Amore-McKim School of Business—for a look into where…
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Infographics|
State of Employee Engagement Programs
Take a peek inside employee engagement programs today. Learn: How employers are approaching engagement spending, What their top engagement program objectives are,…
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Infographics|
5 Ways the Best Employee Engagement Programs Stand Out
Employers with the most successful employee engagement programs do things that most other employers do not. Based on the results of APQC’s Engagement and the Employee…
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Presentation Slides|
Transforming Procurement to Maximize Sustained Value
In this webinar, Marisa Brown (APQC) and Michael Van Keulen (former global procurement director at lululemon athletica) discuss the key ingredients in procurement…
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Presentation Slides|
Managing Knowledge Across the Employee Lifecycle
Every employee can benefit from knowledge management, but a new hire will benefit from different KM resources and activities than an expert nearing retirement. In this…
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Since 2016, organizations have increased their investment in supply chain analytics. As a result, they now have more effective analytics programs and are more satisfied with…
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Presentation Slides|
Self-Assessing Your Cybersecurity Risks
Worried about whether your data is at risk for a cyber-attack or data breach? In this APQC webinar, guest speaker Donny C. Shimamoto (founder and managing director of…
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Presentation Slides|
The Power of Partnership: How KM and Process Can Work With—Not Against—Related Functions
As the fields of process and knowledge management evolve, these teams may find their missions overlapping with other support functions. For example, efforts to transfer…
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