Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Webinars & Videos|
Digital and Its Role in Process Webinar
Understanding how digital tools and technologies impact process and performance management (PPM) and the organizations they support is crucial to enable our members to be…
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Presentation Slides|
Digital and Its Role in Process Webinar
Understanding how digital tools and technologies impact process and performance management (PPM) and the organizations they support is crucial to enable our members to be…
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Webinars & Videos|
The Broader Forces Influencing KM in 2024
The events of the 2020s have significantly disrupted the traditional ways of managing knowledge. As a result, new and creative approaches have emerged to address pressing…
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Webinars & Videos|
2024 Supply Chain Priorities, Challenges, and Trends
In this webinar Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, presents insights and results from APQC’s tenth annual supply chain…
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Presentation Slides|
2024 Supply Chain Priorities, Challenges, and Trends
These presentation slides correspond to a February 2024 webinar where Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, presented insights and…
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Infographics|
Supply Chain Preparedness in 2024
Each new year brings with it a new set of supply chain successes and challenges. In early 2024, APQC conducted its 10th annual Supply Chain Management Priorities and…
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Infographics|
Data-Driven Decision Making in Manufacturing
Many organizations today have kickstarted the digitization of supply chains by relying on automation and business intelligence to manage and aggregate supply chain data…
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Webinars & Videos|
The Role of Technology in KM: Adapting to Disruptions and Transforming Culture
In today's fast-paced world, Knowledge Management practitioners are confronted with constant disruptions and opportunities created by outdated systems and new technology, as…
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Presentation Slides|
The Role of Technology in KM: Adapting to Disruptions and Transforming Culture
In today's fast-paced world, Knowledge Management practitioners are confronted with constant disruptions and opportunities created by outdated systems and new technology, as…
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Presentation Slides|
Order Management Landscape Challenges
In these June 2023 webinar presentation slides, APQC asks how to evaluate the end-to-end order management landscape. This includes analyzing the people, processes, tools and…
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Webinars & Videos|
Order Management Landscape Challenges
In this June 2023 webinar, APQC asks how to evaluate the end-to-end order management landscape. This includes analyzing the people, processes, tools and governance to…
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Infographics|
How to Measure Change Management Success in Supply Chain
As supply chains continue to evolve to meet the needs of a post-pandemic world, processes and systems have to be transformed accordingly. Continued transformations have led…
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Infographics|
Drive Engagement in Change in Supply Chain
Supply chain organizations are undergoing a digital transformation to keep pace with rapidly changing customer and business needs. Organizations must manage this change…
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Infographics|
Three Keys to Successful Change Management for AI
Increasingly, organizations are leveraging artificial intelligence (AI) to enhance enterprise value at new scale levels. According to APQC's survey on Knowledge Management…
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Infographics|
Supply Chain Digital Transformation: 2022 Current State
This infographic highlights data APQC collected in late 2022 from 301 global supply chain professionals about the current state of digital transformation in their supply…