Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Using a RACI Chart
Whether designing a new process or improving an existing one, process analysis is an essential skill to help select the most appropriate opportunities for improvement and…
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Collins Aerospace needed to simplify its approach to prioritizing processes and developed purposeful training and communication for leaders and employees to create increased…