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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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  • Presentation Slides
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    Lock Exploring Sam's Club Analytics

    From a September 2018 webinar, Sam’s Club has provided exceptional wholesale value for 35 years, on major appliances, mattresses, business and office supplies, and more. Sam…

  • Case Study
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    Lock Supply Chain Analytics at Sam's Club

    Walmart is widely regarded as one of the top performers in supply chain management. Across its key divisions including Sam’s Club, the world’s largest retailer has gained…