Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Accounts Payable Key Benchmarks
Prepared using data from APQC's Open Standards Benchmarking in accounts payable and expense reimbursement, this table highlights financial management key performance…
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APQC’s Understanding Accounts Payable Benchmarks and Best Practices collection includes an interactive dashboard to track real-time performance against the KPIs, articles…
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This collection contains APQC's Key Benchmarks at a Glance reports for several functions and processes. These documents feature key performance indicators (KPIs) and…
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Career Development
This collection contains resources to help organizations create and improve career development programs and practices for employees.
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Digital and Its Role in Process
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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2024 Process and Performance Management Webinars
APQC hosts process and performance management (PPM) webinars to connect with our members. Some webinars feature internal experts discussing APQC's research and findings. For…
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Procurement and Logistics Employee Key Benchmarks
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement and Logistics, this collection provides employee key performance indicator (KPI) benchmarks for…
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New Product/Service Development Strategy Practices
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development strategy. This collection…
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Product and Service Development Practices Reports
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in connected product development and measurement,…
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Expense Reimbursement Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® in Accounts Payable and Expense Reimbursement, these articles highlight Key Performance Indicator (KPI) benchmarks for…
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How to Apply Process Frameworks
This collection provides "how to" guidance and best practices for the top applications of process frameworks, including APQC's Process Classification Framework (PCF)®.
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2024 Supply Chain Priorities and Challenges
This collection contains content created from APQC's 2024 annual research into priorities and challenges for Supply Chain Management.Click here for results from 2023's…
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Understanding HR Strategy Benchmarks and Metrics
This collection is your road map to success in creating and managing HR strategy. The content within will teach you how organizations create and manage their HR strategies;…
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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Prepared using data from APQC’s Open Standards Benchmarking in Human Capital Management (HCM), this collection highlights key performance indicator (KPI) benchmarks for…
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