Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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How to Apply Process Frameworks
This collection provides "how to" guidance and best practices for the top applications of process frameworks, including APQC's Process Classification Framework (PCF)®.
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Tools & Templates|
How to Analyze Process Risk
Every process has inherent risks that can result in unintended consequences. Understanding the source of risks, as well as the reliability of a process, allows an…
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APQC collaborated with BCG to conduct research with 185 companies to evaluate the current state of a full range of operational and supply chain resilience capabilities needed…
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Tools & Templates|
Failure Modes and Effects Analysis Template
With highly technical processes, systems and technologies have multiple failure modes. How can it fail? What can go wrong with it? Have you ever looked at that systems view…
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Tools & Templates|
PCF-Based Risk Assessment Tool
This tool can be used to assess and document the potential risks associated with the organization's processes as discussed in Managing Risk: How to Use the Process…
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Case Study|
Scenario Planning Example in Practice
Scenario planning can help as an organization prepares to mitigate the worst impacts of disruption and quickly take advantage of new opportunities. Regardless of whether the…
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Tools & Templates|
Top Scenarios to Consider in Scenario Planning
Scenario planning is an important tool in the finance toolkit to help organizations prepare for the unexpected―whether it be upside, or downside. This article summarizes some…