Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Making Change Management Mindful
At its core, change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or set…
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Closing the Change Management Gap
At its core change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or…
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Tools & Templates|
Exit Interview Guide
This guide provides example questions for an exit interview. Select the most appropriate questions for your organization based on its employee base and HR goals.