Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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The business battles of this century will be won by harnessing the power of suppliers. Leading organizations recognize that the playing field of procurement is no longer one…
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Research has shown that many, if not most, of the world's most-used sourcing strategies are incomplete for modern procurement challenges. In this article, Kate Vitasek and…
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This article weaves together insights from research conducted by APQC, APQC research advisor Kate Vitasek, author Daniel Coyle, and IBM to provide actionable advice on ways…
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Measuring and Reporting Scope 3 Emissions
Organizations face pressure from multiple directions when it comes to sustainability in supply chain. Factors such as public perception, competitors’ actions, regulatory…
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As organizations increasingly embrace a process-focused operating model, end-to-end global process owners (GPOs) have become a key role in the management and development of…
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Procurement is Changing for the Better
In its recent procurement research, APQC found that organizations have seen their procurement processes and systems undergo moderate or significant transformation amid…
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Few terms are more popular and confusing than "Sustainability." Everyone is using it, but what does it mean? In this article, APQC provides a holistic definition plus…
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In an effort to improve effectiveness, many supply chain organizations are looking toward teamwork and collaboration, both internally and with external partners. They see the…
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Total Cost to Order Materials and Services
APQC's perspective on data from APQC's Open Standards Benchmarking in procurement related to the total cost to perform the process “order materials and services” per $1,000…
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This article includes data from APQC's Open Standards Benchmarking in Procurement that shows the number of full-time equivalent employees (FTEs) in the procurement group and…
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This article includes metric data from APQC's Open Standards Benchmarking® in procurement showcasing how organizations perform regarding supplier lead times for purchased…
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Cost measures are the most traditional measures used in evaluating process performance. Procurement cost plays a significant role when developing sourcing strategies,…
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Tackling Sustainability in Procurement
Sustainability is a critical piece of an organization's supply chain strategy. Beyond addressing disruptions, sustainability considers the protection of natural resources,…
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A service level agreement (SLA) defines the specifications, quality, and cost of a good or service being provided by a supplier to a buyer. SLAs help to provide transparency…
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In its 2023 Supply Chain Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With input from 347…
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