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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Prioritizing Service Improvements at Pacific Northwest National Laboratory
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Articles
Process Management Paradigm Shift
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Articles
Project Management Office Measurement in the Utility Industry
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Articles
Dodging Icebergs: Why Organizational Agility Matters in 2016 (Podcast Summary)
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Articles
What's Keeping Your Peers Up at Night?: 2016's Top Process and Performance Management Challenges (Webinar Wrap-Up)
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Articles
What's Keeping Your Peers Up at Night?: 2016's Process and Performance Management Challenges (Q&A Summary)
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Articles
The Role of the Seven Tenets in Improving Process Management Maturity: Overview
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Articles
Project Portfolio Management: Ensuring Objective Comparisons for Portfolio Decision Making
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Articles
Project Portfolio Management: Ensuring the Process Fits the Project's Needs
Featured Resources
Staff Selections
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Reports & White Papers
How to Build KM into Daily Work: Make KM Intuitive, Embedded, and Easy
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
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Reports & White Papers
Future Skillsets of Procurement Professionals: Survey Report
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Reports & White Papers
Preparing for the Next Level of Financial Planning and Analysis
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Reports & White Papers
Engagement & The Employee Experience: Survey Report
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Articles
Drivers of Analytics Program Effectiveness
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Reports & White Papers
Reinventing Supplier Relationship Management (White Paper)
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Webinars & Videos
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
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Articles
Leveraging Emerging Tools and Technologies in Finance: Blockchain
