Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Engagement spending is strong, yet engagement programs are falling short of meeting objectives. These are key findings of APQC’s 2019 Engagement and the Employee Experience…
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Employee Net Promoter Score (eNPS) is a relatively new technique that employers can use to fortify their employee engagement strategies. This article answers common questions…
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Worker's today have many options when it comes to choosing where they work. But, employers have options too--options when it comes to engaging and retaining employees. Learn…
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Articles|
Inform the Retention Strategy with Analytics
A formal human capital management (HCM) strategy should include a talent retention plan that focuses on preventing turnover among business-critical employees. Formal…
Measure Spotlight Results
(1 - 5 of 61 Results)Percentage of new hire retention after 12 months
Number of vacation days per year per employee
Number of business entity employees per FTE that performs the process group "reward and retain employees"
Number of FTEs that perform the process group "reward and retain employees" per $1 billion revenue
Total personnel cost per business entity FTE
