Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Encouraging Collaboration in the New Reality
With vaccines beginning to roll out, many of us are eager to “just get back to normal.” Taking a step back, though, it’s clear that this is impossible—and in some ways, it’s…
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This article is a recap of lessons learned and APQC research findings that supply chain leaders should leverage in 2021. (For more in-depth insights, check out the on-demand…
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Automating Order-to-Cash
Order-to-cash is a critical end-to-end process for every organization. It’s an integral part of the customer experience and essential to the ability to earn revenue for…
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Based on APQC’s Open Standards Benchmarking® financial management and custom benchmarking research, APQC’s Leveraging Emerging Tools and Technologies for Finance series…
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Based on APQC’s Open Standards Benchmarking® financial management and custom benchmarking research, APQC’s Leveraging Emerging Tools and Technologies for Finance series…
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Based on APQC’s Open Standards Benchmarking® financial management and custom benchmarking data, APQC’s Leveraging Emerging Tools and Technologies for Finance series examines…
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Based on APQC’s Open Standards Benchmarking® financial management and custom benchmarking research, APQC’s Leveraging Emerging Tools and Technologies for Finance series…
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In this interview with Kraig Eaton, a principal in Deloitte's HR Transformation practice and a primary author and leader of Deloitte's Human Capital Trends Report, learn how…
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APQC’s white paper Optimizing the End-to-End Order-To-Cash Process details the activities encompassing the end-to-end O2C process, highlighting the special concerns…
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Digital transformation is no longer a competitive edge. Now, all organizations must go digital if they want to survive in the current business environment. Because supply…
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What is Microlearning?
Microlearning is a learner-centric method of instruction that presents material in short, focused bursts (typically anywhere from 2-13 minutes) to achieve a specific learning…
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APQC’s Blueprint for Success: Supply Chain Planning details the framework and best practices that help optimize processes, governance, infrastructure, and organizational…
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Benefits of Touchless Orders
When a customer places an order with your organization, how many hands touch that order as it moves through the order-to-cash value chain? Leading organizations strive to…
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How to Deliver Learning Virtually
Experts widely agree that an organization’s digital learning and development resources need to look different than their physical counterparts. Beyond simply changing the…
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As part of APQC’s 2020 KM Conversations webinar series, experienced KM practitioners gathered to lead a discussion on emerging technologies for KM and how to scope, implement…
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