
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
My Favorite Tool In the Process Toolkit Panel Discussion
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Building Foundations for Process Excellence at Intel
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Building a Process Toolkit to Challenge the As-Is
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A Focused KM Strategy for Search and Metrics Combats Chaos at Ruckus Networks
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Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
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Making the Case for KM to STEM Workers and Leaders
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Robotic Process Automation: Trending Tools and Technologies in HR
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Data and Analytics: Trending Tools and Technologies in HR
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Advice for Using RPA in HR Shared Services
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Ten Practices for Building a World-Class FP&A Team
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How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Identifying and Prioritizing Critical Knowledge at Kraft Foods
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Classic Knowledge Transfer Approaches: Identification and Transfer of Critical Job-Related Knowledge
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Classic Knowledge Transfer Approaches: Mentoring, Apprenticeship, and Partnerships with In-House Training
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Step Six: Measure The Impact of Predictive Workforce Analytics Projects
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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5 Recommendations for Excellent Content Management Processes