
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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What Is a Job Architecture?
In this article, learn what a job architecture is, why organizations use job architectures, and the benefits that job architectures have for employees. Also included is a…
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What Is a Skills Taxonomy?
Organizations are finding new uses and benefits from skills taxonomies. This article: Defines the typical elements that make up a skills taxonomy, Describes the…
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In June of 2020, APQC interviewed Paige Fenton Hughes (Superintendent, Converse County School District 1) about how the district worked to make this pivot. In this article…
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When digital transformation initiatives fail to deliver value to an organization, leaders rightly wonder whether the time and resources devoted to these efforts are well…
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This article summarizes a webinar from Royal Bank of Canada (RBC). Representatives from RBC shared how the organization has supported employees to embrace agile ways of…
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Aligning HCM Strategy with Business Needs
The HR function should collaborate with business leaders in determining an organization’s HCM needs. Such an assessment begins with HR aggregating the multiple inputs driving…
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Developing Strategic HR Professionals
Developing and managing an efficient and effective HCM strategy requires HR professionals who are well-versed in talent management and business operations. These are two of…
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Measuring Diversity and Inclusion
When it comes to measuring diversity, simple headcounts will no longer suffice. Organizations are in need of ways to also measure inclusion and to demonstrate the return on…