Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Business process management delivers real benefit to organizations. See several examples of definitive gains from best-practice organizations identified by APQC here.
-
Articles|
Keep BPM Visible to Senior Leaders
Research consistently proves that increased leadership involvement results in greater change and buy-in for improvement initiatives. BPM needs executive-level sponsorship to…
-
Articles|
Funding for Business Process Management
Learn how best-practice organizations allocate funds to business process management (BPM). Based on APQC research, this article explains how resources, funds, and reporting…
-
In order to engage the business and apply process practices that make a difference, we often must challenge the way people think about the way they execute work. To…
-
Investment management company Capital Group has transformed its process improvement capability from a singular continuous improvement effort to a holistic operational…
-
In June of 2020, APQC interviewed Paige Fenton Hughes (Superintendent, Converse County School District 1) about how the district worked to make this pivot. In this article…