Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
This is a common question and for good reason. On the surface, it has a simple and straightforward answer. At its core, it can only be answered with careful consideration…
-
Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
-
Reports & White Papers|
Engagement & Employee Experience Spotlights: Financial Services/Banking Industry
Find out how organizations in the financial services/banking industry are approaching engagement and the employee experience today. This industry-specific report, based on…
-
Reports & White Papers|
Engagement & Employee Experience Survey Report: Petroleum/Chemical Industry
Find out how organizations in the petroleum/chemical industry are approaching engagement and the employee experience today. This industry-specific report, based on APQC's…
-
Reports & White Papers|
Engagement & Employee Experience Survey Report: Retail and Wholesale Industry
Find out how organizations in the retail and wholesale industry are approaching engagement and the employee experience today. This industry-specific report, based on APQC's…
-
Reports & White Papers|
HR Technology and Analytics Practices: Petroleum/Chemical Industry
In this report based on APQC's Open Standards Benchmarking in human capital management, find out how far organizations in the petroleum/chemical industry have progressed in…
-
Reports & White Papers|
HR Technology and Analytics Practices: Financial Services/Banking Industry
In this report based on APQC's Open Standards Benchmarking in human capital management, find out how far organizations in the services/banking industry have progressed in…
-
Reports & White Papers|
HR Technology and Analytics Practices: Government/Military Industry
In this report based on APQC's Open Standards Benchmarking in human capital management, find out how far organizations in the government/military industry have progressed in…
-
Reports & White Papers|
HR Technology and Analytics Practices: Retail and Wholesale Industry
In this report based on APQC's Open Standards Benchmarking in human capital management, find out how far organizations in the retail and wholesale industry have progressed in…
-
Yesterday’s workforce planning won’t cut it today. Find out why and what needs to change in this summary of an APQC human capital management podcast, sponsored by T.H. Easter…
-
With the current pace of change in the business world, strategic workforce plans become outdated soon after completion. The best-practice organizations in APQC's Strategic…
-
Articles|
Top Approaches for Closing Talent Gaps
Talent gaps are a pervasive organizational challenge. Business change is happening at such a pace that workers and employers are struggling to keep up with the most critical…
-
What do experienced workforce planners see for the future of the strategic workforce planning process? Find out in this article based on APQC's Strategic Workforce Planning:…
-
When strategic workforce planning is conducted well, the organizational benefits are great. This is among the findings of APQC's Strategic Workforce Planning: Best and Next…
-
Analytics play the central supporting role in strategic workforce planning programs at every best-practice organization in APQC's Strategic Workforce Planning Best and Next…
Measure Spotlight Results
(1 - 5 of 602 Results)Number of business entity employees per FTE that performs the process group "redeploy and retire employees"
Number of business entity employees per FTE that performs the process group "reward and retain employees"
Number of business entity employees per FTE that performs the process group "recruit, source, and select employees"
Number of business entity employees per HR function FTE
Personnel cost to perform the HR function as a percentage of total HR function cost
