Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
HR Strategy and Planning Tune-Up Diagnostic
Having a well-designed and executed HR strategy has been linked with competitive advantage, improved financial outcomes, and superior shareholder returns. To fully reap these…
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HR Strategy and Planning Productivity
In evaluating HR process group and process performance, HR staff productivity is an essential consideration. Generally speaking, high levels of HR staff productivity can…
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HR Strategy Cost per Employee
Having a well-designed and executed HR strategy has been linked with competitive advantage, improved financial outcomes, and superior shareholder returns. To fully reap these…
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HR Strategy Cost Per $1,000 Revenue
One of the first metrics that executives tend to look at when evaluating the performance of corporate functions or processes, such as HR processes, is cost. The measure Total…
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Efficiency of HR Strategy and Planning
Organizations that are efficient in HR strategy and planning deliver the human capital contributions that the business needs in ways that make the best use of HR time and…
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What’s the “Right” Amount of HR Spending?
Whether in a weak or strong economy, your organization’s competitiveness and profitability depend on the continual scrutiny of expenses. How can you tell if your organization…
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How to Justify an HR Budget Increase
You’ve reviewed your organization’s top objectives, outlined an action plan for HR, and concluded that an HR spending increase is in order. With HR budget cuts commonplace,…
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When organizations are looking to cut costs and improve margins, headcount is often one of the first places that leaders scrutinize. When it comes to IT, however,…
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Webinars & Videos|
What's Really Happening in HR? Highlights from APQC's New Survey
In this webinar, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker shares the results of APQC's survey on the current state of the HR function. During…
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Presentation Slides|
What's Really Happening in HR? Highlights from APQC's New Survey
In this webinar, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker shares the results of APQC's survey on the current state of the HR function. During…
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Articles|
How to Evaluate Turnover
Too much or too little turnover is a drag on your human capital budget and your organization's bottom-line. How can you tell whether your organization is hitting its target…