Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This article explores how best-in-class HR functions are structured. It describes the benefits that the best-in-class achieve from this HR operating model. And, it provides…
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This article highlights cross-industry talent development practices and outcomes based on the responses of 520 organizations that completed APQC’s Open Standards Benchmarking…
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Understanding HR Transformation
This brief article provides APQC's definition of HR transformation, lists common objectives for HR transformations today, and provides a case example of HR transformation at…
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How to Evaluate Turnover
Too much or too little turnover is a drag on your human capital budget and your organization's bottom-line. How can you tell whether your organization is hitting its target…
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Top Workforce Planning Challenges
This article presents the top workforce planning challenges faced by organizations today and offers suggestions for how to improve the workforce planning process. It…
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Drawing from the survey data on the best workforce planners, this article outlines five ways that the practices of best-in-class workforce planners stand out. Organizations…
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Optimizing the Workforce Planning Process
In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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Tackling Skills Gaps and Surpluses
In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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In the fourth quarter of 2020, APQC carried out its Strategic Workforce Planning survey in order to better understand: Which workforce planning approaches are currently…
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Workforce planning entails identifying the capabilities that an organization needs and making plans for how the organization will obtain them. In the fourth quarter of 2020,…
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In this interview with Kraig Eaton, a principal in Deloitte's HR Transformation practice and a primary author and leader of Deloitte's Human Capital Trends Report, learn how…
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In June of 2020, APQC interviewed Paige Fenton Hughes (Superintendent, Converse County School District 1) about how the district worked to make this pivot. In this article…
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