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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Building A Quality Management System at InnovaPrep
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Data and Measures
Planning and Management Accounting Key Benchmarks: Pharmaceutical Industry
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Articles
Embedding KM: The U.S. Army, REI Systems, and Amgen Discuss Ways to Build KM into Work
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Improving Process Execution Through Knowledge Management at Amgen
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Data and Measures
Key Payroll Benchmarks: Pharmaceutical Industry
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Data and Measures
Key General Accounting and Reporting Benchmarks: Pharmaceutical Industry
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Data and Measures
Key Accounts Payable Benchmarks at a Glance: Pharmaceutical Industry
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Articles
Balance Long-Term Knowledge Management Strategy with Short-Term Goals
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Articles
Setting a Strategic Direction for Knowledge Management
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Articles
Why Organizations Assess Their KM Maturity: Executive Summary
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Data and Measures
Next-Generation Communities of Practice Survey Summary Report for the Healthcare/Biotechnology Industry
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Data and Measures
Workspace Trends in the Healthcare, Pharmaceutical, and Biotechnology Industries
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
