Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
KM Now & What's Next
Early in 2024, APQC conducted its annual research survey to identify the challenges and priorities facing Knowledge Management professionals. This infographic provides a…
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Infographics|
What Organizations Spend on Knowledge Management
When making hard budget choices, it helps to know what organizations spend on KM and how they distribute their resources. This infographic describes the costs of a KM program…
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Regardless of spending levels, results improve when a defined strategy and formal business case back KM. In this article, you will learn how much organizations spend on…
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Successful knowledge management (KM) programs are backed up by realistic budgets that account for the range of costs involved. This article explains the basics of KM…
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Infographics|
Crafting a KM Budget on the Road to KM Maturity
Organizations can launch grassroots knowledge management (KM) without a budget, but it is hard to sustain KM for long without dedicated tools and resources—and that requires…
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Articles|
Crafting a Budget for Knowledge Management
Budgets are key to establishing a knowledge management (KM) program and increasing KM maturity. Organizations can launch grassroots KM efforts without a budget, but it is…
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Articles|
Securing Resources for Knowledge Management
Resources are essential to develop and sustain a knowledge management (KM) program. Every KM program needs people with the time, skills, enthusiasm, and permission to support…