Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Presentation Slides|
Embracing Minecraft and Innovative Technologies
From a July 2019 webinar, learn about the UN-Habitat’s Block by Block program, an initiative that uses technology in innovative ways to facilitate public space improvements…
-
Articles|
How to Use Chatbots for Knowledge Management
Chatbots have tremendous potential for knowledge management because they allow employees to access knowledge at any time and without having to wade through pages of search…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.