Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Core Skillsets for Process Management
As more organizations recognize the value of process, the demand for qualified process management professionals will continue to grow. However, finding, evaluating, and…
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Closing the Change Management Gap
At its core change management is the act of proactively managing change and minimizing the resistance to organizational change through a set of structured processes or…
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Many organizational functions have clear career paths. If you like numbers, you can study accounting, find an entry-level accounting position, earn your CPA, and work your…
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This article looks specifically at the intersection between purpose of the organization’s analytics program and the analysis for select business functions. Each page in the…