Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles
Knowledge-Sensitive Measures: How Technical Organizations and Business Areas Monitor Knowledge Acquisition and Application
-
Collections
2019 Knowledge Management Webinars
-
Articles
The Relationship Between Type of Analysis and Purpose
-
Data and Measures
KM Benchmarks and Metrics: Petro-Chemical Industry Report
-
Data and Measures
KM Benchmarks and Metrics: Services Industry Report
-
Data and Measures
KM Benchmarks and Metrics: Government and Military Industry Report
-
Data and Measures
KM Benchmarks and Metrics: Financial Services/Banking Industry Report
-
Data and Measures
KM Benchmarks and Metrics: Insurance Industry Report
-
Data and Measures
KM Benchmarks and Metrics: Healthcare Industry Report
-
Data and Measures
KM Benchmarks and Metrics: Pharmaceutical Industry Report
-
Articles
Community of Practice Analytics
-
Articles
Airbnb on Building Trust & Encouraging Knowledge Sharing (Community Call Summary)
-
Articles
KM in the Age of Digital Transformation: Insights from Carla O'Dell
-
Articles
Transforming KM with AI at Accenture
-
Articles
Earley Information Science on the Role of Knowledge Architecture in Machine Learning and AI
Featured Resources
Staff Selections
-
Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
-
Infographics
How Organizational Size Affects Process Program Structures
-
Articles
Understanding Management Layers & Spans of Control
-
Articles
Encouraging Collaboration in the New Reality
-
Articles
What Supply Chain Leaders Need to Know for 2021
