Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Many organizational functions have clear career paths. If you like numbers, you can study accounting, find an entry-level accounting position, earn your CPA, and work your…
-
Articles|
The Business Case for Engaging Employees
This article presents data and information that help build a business case for investments in employee engagement, explaining what engagement is, why employers should care…
-
Drawing from the results of APQC’s 2019 Engagement and the Employee Experience survey, this article gives an overview of the practices, approaches, and methods that leading…
-
Articles|
How to Approach "Employee Listening"
Drawing from the results of APQC’s Engagement and the Employee Experience survey, this article gives a high-level overview of employee listening, reviews traditional and…
-
Drawing from the results of APQC’s Engagement and the Employee Experience survey as well as advice and insights from subject matter experts, this article defines the employee…
-
In a December 2019 webinar sponsored by Esker Inc. and drawing on cross-functional APQC research, Marisa Brown (Senior Principal Research Lead, Supply Chain Management at…
-
Cost control consistently ranks high on organizational priority lists, but it’s just the beginning of what a skilled procurement or sourcing expert can bring to the table…
-
Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
-
Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
-
Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
-
Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
-
Advances in technology and analytics present many opportunities to increase the efficiency and effectiveness of HR. The Trending Tools and Technologies in HR series uses APQC…
-
Digital transformation has taken the business world by storm. Organizations of all sizes and industries are investing in new technologies to boost productivity, cut costs,…
-
Articles|
Succession Planning—Program Essentials
This article presents nine essential actions that an organization can take to develop an effective approach to succession planning. Best-practice organizations carry out…
-
Articles|
What It Takes To Improve Employee Engagement
30% of employees in the United States, and 16% of employees globally, are engaged at work. For many employers, employee engagement programs are failing to meet objectives…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.