Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Retaining Knowledge in the Supply Chain
With a wave of retirements causing a “silver tsunami” and organizations changing rapidly, supply chain leaders are worried about losing critical knowledge. Critical knowledge…
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Identifying Critical Supply Chain Knowledge
Critical knowledge loss in the supply chain is dangerous and unfortunately, all too common. When employees change roles or leave the organization, mergers/acquisitions and…
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In this article, you will learn about the current state of virtual collaboration, what it means for supply chain management, and five keys to leading more successful and…
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Social media has become a centerpiece of daily life, and employees increasingly expect to be able to use fast-paced and interactive social tools at work. Many organizations…
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Understanding Supply Chain Processes
To objectively assess, manage, and compare supply chain management performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Understanding Manufacturing Processes
To objectively assess, manage, and compare manufacturing practices and results, organizations need a standard framework for classifying and defining processes.APQC’s Process…
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To objectively assess, manage, and compare supply chain planning practices and results, organizations need a standard framework for classifying and defining processes.APQC’s…
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Understanding Procurement Benchmarks and Best Practices
This collection is your road map to success in managing procurement efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs)…
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To objectively assess, manage, and compare procurement performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Five Steps to Collaborative Relationships
To create strategic, long-term relationships, partnering organizations must look beyond the traditional me-first approach to contracting. In this article, APQC provides 5…
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Research has shown that many, if not most, of the world's most-used sourcing strategies are incomplete for modern procurement challenges. In this article, Kate Vitasek and…
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As organizations increasingly embrace a process-focused operating model, end-to-end global process owners (GPOs) have become a key role in the management and development of…
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APQC's Open Standards Benchmarking® in logistics indicates that organizations are still trying to find the right balance between carrying enough inventory and minimizing…
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Understanding Logistics Processes
To objectively assess, manage, and compare logistics performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Inventory Optimization: Show Me the Money
How can your organization optimize inventory to avoid excessive carrying costs and still satisfy demand? This article looks at the key components of inventory optimization as…