Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Leading Practices for Financial and Managerial Reporting: Services Industry
APQC conducted a survey to help understand leading practices for effective and compelling financial and managerial reporting and how finance functions are leveraging data…
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Data and Measures|
Supply Chain Analytics in the Services Industry
This services industry report shows the results from APQC's 2019 research into analytics and how it is used in various parts of the supply chain, how the efforts are…
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Data and Measures|
Key IT Application Development and Maintenance Benchmarks at a Glance: Mining Industry
Prepared using APQC’s Open Standards Benchmarking® data in IT Application Development and Maintenance, this article highlights important IT application development and…
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Data and Measures|
Key IT Benchmarks at a Glance: Mining Industry
Featuring data from APQC's Open Standards Benchmarking in IT, this article highlights IT benchmarks for organizations in the mining industry. Metrics provided include: …
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Data and Measures|
2019 Knowledge Management Priorities in the Services Industry
This report outlines services organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel about the 12 months…
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