2019 Knowledge Management Priorities in the Services Industry

Published On:
May 31, 2019
Authored By:
APQC
Members-Only Content:

This report outlines services organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel about the 12 months ahead. It summarizes results from APQC’s 2019 Knowledge Management Priorities survey, which captured data from 401 KM professionals in winter 2018-2019.

Also found in 2019 Knowledge Management Priorities
Type:
Data and Measures
Topics:
Knowledge Management, KM Tools and Approaches, KM Strategy, KM Enabling Technology, KM Budget and Resources
Industries:
Professional Services/Business Services, Legal Services
Tags:
Design thinking, Digital transformation, Agile, Cloud computing

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