Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This collection contains APQC's Key Benchmarks at a Glance reports for several functions and processes. These documents feature key performance indicators (KPIs) and…
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As organizations increasingly embrace a process-focused operating model, end-to-end global process owners (GPOs) have become a key role in the management and development of…
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Measures help supply chain leaders identify opportunities for improvement, track important trends, monitor key business drivers, and more. With so many potential measures to…
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Articles|
Picking the Right Procurement Measures
This article outlines how organizations can select the most appropriate procurement measures and effectively communicate procurement performance. It also provides key…
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Articles|
Procurement Improvement Begins with Process
Process improvement is the key to unlock more strategic procurement. Two sources of major change have combined to create a perfect storm around the procurement function…