Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Articles|
Picking the Right Procurement Measures
This article outlines how organizations can select the most appropriate procurement measures and effectively communicate procurement performance. It also provides key…
-
In a field driven by precision and efficiency, supply chain organizations are looking for the right measures to track their performance and indicate opportunities for…
-
Articles|
Picking the Right Manufacturing Measures
This article discusses how organizations can select the most appropriate manufacturing measures and how they can effectively communicate performance. It also identifies key…
-
Effective change management involves helping employees understand how they're affected, providing resources for transitioning, and supporting them to sustain skills and…
-
Collections|
Current State of Learning and Development
APQC conducted research to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the globe were surveyed about L&D…
-
It’s critical not to rush headlong into adopting technology, however new, shiny, or impressive it happens to be. In this article, APQC highlights key resources that can help…
-
The are numerous benefits of improved forecast accuracy in supply chain, including better results on customer service key performance indicators (KPIs) such as faster cycle…
-
Data and Measures|
Summary of Open Standards Benchmarking Measures: Product Development
The APQC Open Standards Benchmarking® measure list concisely displays all of the measures currently available for a specific survey. These measures are organized by research…
-
Collections|
Blueprint for Success: Logistics
This collection is your road map to success in managing logistics efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs), as…
-
Articles|
Understanding Logistics Processes
To objectively assess, manage, and compare logistics performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
-
Collections|
Understanding Supply Chain Processes
To objectively assess, manage, and compare supply chain management performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
-
Data and Measures|
Emerging Technologies for KM: Healthcare Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
-
Data and Measures|
Emerging Technologies for KM: Insurance Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
-
Data and Measures|
Emerging Technologies for KM: Pharmaceutical Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
-
Data and Measures|
Emerging Technologies for KM: Retail and Wholesale Industry
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report summarizes the…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.