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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Building Resiliency in a Pandemic
COVID-19 has turned organizations upside down in a few short months. The need for social distancing, the economic impact, and changes in customer needs are driving business…