Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Infographics|
How Digital Investments Vary by Region & Industry
APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the organizations they support.This…
-
Infographics|
How Process Management Teams Drive Automation Efforts
APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the organizations they support.This…
-
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
-
Infographics|
Snapshot of Process Automation
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
-
Infographics|
The Future of AI
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
-
This infographic examines some of the top challenges that organizations face when implementing digital tools and technologies and offers tips to address the challenges. To…
-
Infographics|
KPI Trends Across the Years
APQC conducted surveys in 2018 and 2024 to understand the common challenges and priorities associated with operational key performance indicators (KPIs) for process and…
-
Process frameworks like APQC’s Process Classification Framework (PCF)® can be used for an array of applications, ranging from understanding an organization’s current state …
-
Process maturity and process management maturity are sometimes used interchangeably; however, they are two very different things. This infographic briefly highlights the…
-
Infographics|
How Do Decision-Makers View KPI Information?
APQC conducted a survey on operational KPIs to collate data on how organizations are faring when it comes to KPI management in 2024. This infographic takes a close look at…
-
Infographics|
Data Collection and Measurement in KPI Reporting
APQC conducted a survey on operational KPIs to collate data on how organizations are faring when it comes to KPI management in 2024. This infographic takes a close look at…
-
Infographics|
Most Common KPIs Across Organizations
APQC's 2024 operational KPIs survey reveals which Key Performance Indicators (KPIs) are most used in organizations. This infographic examines the top primary and secondary…
-
Infographics|
2024 Top Challenges and Solutions: Project Management
Proper project management is crucial to ensuring that projects achieve success in a timely and organized fashion. Without careful management, an organization’s projects will…
-
Infographics|
2024 Top Challenges and Solutions: Process Management
The top priorities and challenges in process management have not changed significantly in recent years. Organizations are still grappling with shifting to end-to-end…
-
Infographics|
2024 Top Challenges and Solutions: Data and Measurement
As data and measurements become increasingly integral to the health of an organization, organizations are faced with the challenge of how to integrate this data into the…