Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Check-In Meeting Discussion Guide: Manager Version
This quick-reference sheet will help managers make sure they hit all the essential points when prepping for and participating in performance check-in meetings with the…
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Tools & Templates|
Check-In Meeting Discussion Guide: Employee Version
This quick-reference sheet will help employees prepare for and participate in performance check-in meetings with their managers.
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Tools & Templates|
Internal Controls Glossary of Terms
APQC created this glossary of terms to help those newer to internal controls and those benchmarking their internal controls processes by explaining key terms used throughout…
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Tools & Templates|
Interactive Fixed Assets Tune-Up Diagnostic
Prepared using data from APQC's Open Standards Benchmarking Fixed Asset Accounting survey, this interactive diagnostic in Excel can help you compare your process performance…
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Tools & Templates|
Now in the Resource Library: Knowledge Management
APQC's bi-annual "Now in the Resource Library" report (NITRL) provides a comprehensive guide to recently released Knowledge Management (KM) research and content in the…
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Tools & Templates|
Now in the Resource Library: Supply Chain Management
This report offers an overview of APQC's Resource Library content in supply chain management published in late 2023 and 2024.You can also find direct links to various…
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Tools & Templates|
Now in the Resource Library: Human Capital Management
This presentation is an overview of recently released human capital management content in APQC’s Resource Library. It covers recent research on:Workforce planningDiversity,…
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Tools & Templates|
Now in the Resource Library: Financial Management
This report provides an overview of recently released financial management content in APQC's Resource Library, along with upcoming research and financial management resources…
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Tools & Templates|
Now in the Resource Library: Process and Performance Management
This report provides an overview of recently released content in APQC's Resource Library, and upcoming research. Topics include business process management, benchmarking,…
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Tools & Templates|
HR Strategy: Example
Following is an example of a completed HR strategy document. Use it as a guide to document your organization’s HR strategy in APQC’s HR Strategy Template.
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Tools & Templates|
HR Strategy: Template
Use this editable template to document the HR strategy for your organization, line of business, and/or business unit. For an example of a completed document, see APQC's HR…
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Tools & Templates|
Setting the HR Strategy Checklist
Using APQC's Process Classification Framework®, this checklist walks users through the key steps involved in setting HR strategy.
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Tools & Templates|
Interactive HR Strategy and Planning Tune-up Diagnostic
The process group “Develop and manage HR planning, policies, and strategies” represents the overarching strategy and planning setting for the HR function at the beginning of…
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Tools & Templates|
How to Develop an HR Business Case
Find out what APQC’s Open Standards Benchmarking research has to report regarding HR's use of formal business cases. Then learn how to craft an effective HR business case-…
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Tools & Templates|
Benchmarking Scope Document Template
This scoping template can be used as organizations scope a project and record their plan for benchmarking. It complements APQC's article Scoping a Benchmarking Study.The …