Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Social media has become a centerpiece of daily life, and employees increasingly expect to be able to use fast-paced and interactive social tools at work. Many organizations…
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As part of the tenth annual Supply Chain Priorities and Challenges research, APQC surveyed supply chain professionals to identify where their organizations are investing…
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Identifying Critical Supply Chain Knowledge
Critical knowledge loss in the supply chain is dangerous and unfortunately, all too common. When employees change roles or leave the organization, mergers/acquisitions and…
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The complex nature of supply chain management requires collaboration and knowledge sharing across locations and functions, as well as with external partners. The chaos of the…
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Benchmarking Fundamentals
Build a foundation for benchmarking by learning the definitions, methodologies, and practical steps discussed in this article. APQC knows what works in benchmarking and this…
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Strategic plans, budgets, and forecasts are key tools in making informed—and advantageous—decisions, so they are logical and rewarding organizational starting points for…
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APQC's Benchmarking Methodology
APQC's four-phase benchmarking methodology can guide organizations through the benchmarking process and into sustained improvement. These steps, gleaned from two decades of…
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What is Benchmarking?
Following a rigorous process is essential to any successful benchmarking program. This article explains APQC's approach to benchmarking, detailing APQC's four-phased…
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How to Use APQC's Process Audit Template
Process audits help organizations to evaluate the health of a specific process or process group. Organizations looking to evaluate the maturity of their entire process…
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Supply Chain Management Tune-Up Diagnostic
Examine the four essential supply chain metrics included in this diagnostic to ensure that your practices will keep you running ahead of the competition. APQC's Supply Chain…
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The performance measure Actual Production Rate as a Percentage of the Maximum Capable Production Rate evaluates how well an organization is using its installed manufacturing…
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As manufacturing organizations navigate disruptions resulting from the global pandemic such as labor shortages and social distancing requirements, production is ramping back…
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Understanding Manufacturing Processes
To objectively assess, manage, and compare manufacturing practices and results, organizations need a standard framework for classifying and defining processes.APQC’s Process…
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Manufacturing Tune-Up Diagnostic
Examine four essential metrics to ensure that your practices will keep you running ahead of the competition. APQC's Manufacturing Tune-Up Diagnostic highlights recent Open…
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Total Cost of Manufacturing
Metric data from APQC's Open Standards Benchmarking in manufacturing reveals how organizations perform regarding the total cost of manufacturing per $1,000 in revenue.
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