Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Video Interview Checklist for Employers
Today's recruiting and hiring dynamics require organizations to be more agile in how they interview job candidates which includes using newer techniques like video interviews…
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Articles|
Get Finance Talent in the Door
In this article, APQC draws from the findings of its Future of Finance Talent study to highlight the strategies and practices that leading organizations use to acquire…
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Infographics|
DEI and Talent Acquisition: Top 3 Actions of Best-in-Class
APQC’s research on diversity, equity, and inclusion (DEI) identified a best-in-class group that had significantly better outcomes than the rest of those surveyed. This…
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Articles|
Human Capital Management Best Practices
For anyone hoping to drive improvements in the Human Capital Management (HCM), APQC’s Process Classification Framework® (PCF) is an essential tool. The PCF provides a common…
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Articles|
Talent Acquisition Best Practices
Recruiting functions are charged with reducing time and cost to hire while maintaining or increasing the quality of hires. Understanding talent acquisition best practices is…
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Podcasts|
Hiring Interview Secrets for Managers
In this podcast, APQC’s Mercy Harper and Ashley White discuss the secrets for assessing culture and team fit during hiring interviews.
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This infographic takes you through the HCM life cycle as laid out in APQC's Process Classification Framework® (PCF), and links to best practices and benchmarks for each HCM…
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Tools & Templates|
Expanding Treasury Skills
Across organizations, treasury departments are facing large shifts in how they serve the business. With new opportunities to optimize working capital and to streamline…
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Collections|
2020 Human Capital Management Webinars
This collection includes recordings, presentation slides, and summaries from webinars conducted in 2020. Click here for 2019 HCM webinars.