Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Summary of Open Standards Benchmarking Measures: HCM Organization
The APQC Open Standards Benchmarking® measure list concisely displays all of the measures currently available for a specific survey. These measures are organized by research…
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Infographics|
8 Reasons to Use an Internal Talent Market
Internal talent markets connect employees to job and project opportunities within their current organization. Check out this infographic to learn about the benefits that…
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Tools & Templates|
End-to-End Process Maps and Measures: Hire-to-Retire (Visio)
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This Visio file includes the maps…
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Tools & Templates|
End-to-End Process Maps and Measures: Hire-to-Retire (Excel)
A common struggle for any end-to-end process management is identifying the right measures that encapsulate the value of the process. This Excel file includes the lists of…
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Tools & Templates|
End-to-End Process Maps and Measures: Hire-to-Retire
This article is a general view of the Hire-to-Retire end-to-end process. Given the uniqueness of organizations, variations to the processes are likely to occur. A common…
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Articles|
Human Capital Management Best Practices
For anyone hoping to drive improvements in the Human Capital Management (HCM), APQC’s Process Classification Framework® (PCF) is an essential tool. The PCF provides a common…
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Infographics|
Internal Promotion Rate for Leadership Positions
From this infographic, learn the benefits that organizations gain when they fill open leadership positions through internal promotion. Find out what percentage of positions…
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Organizations gain numerous benefits when they fill open leadership positions through internal promotion. However, this does not mean that internal promotion is right for…
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This infographic takes you through the HCM life cycle as laid out in APQC's Process Classification Framework® (PCF), and links to best practices and benchmarks for each HCM…