Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Return on Invested Capital: Reevaluating Investments
As countries begin to lift their pandemic restrictions and business leaders look toward post-COVID business models, it’s important to ask whether the investments you made in…
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As countries begin to lift their pandemic restrictions and business leaders look toward post-COVID business models, it’s important to ask whether the investments you made in…
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Collections|
2021 Financial Management Webinars
APQC's financial management (FM) group hosts regular webinars featuring both internal experts discussing APQC's research and findings and external corporate FM thought…
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Articles|
Perfecting the Virtual Close
The compiling of financial data and closing of the books by the finance function at the end of each year, quarter, month, or even day is a critical process for organizational…
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APQC’s Blueprint for Success: Planning, Budgeting, and Forecasting (Second Edition) ties together the APQC business process taxonomy—Process Classification Framework® (PCF)—…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Mining Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Healthcare Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Distribution/Transportation Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Utility Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Telecommunications Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Insurance Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Collections|
Accounts Receivable and Collections Key Benchmarks
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Food and Beverage Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Media/Entertainment Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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Data and Measures|
Accounts Receivable and Collections Key Benchmarks: Financial Services/Banking Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Perform revenue accounting”…
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