Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections|
Current State of Learning and Development
APQC conducted research to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the globe were surveyed about L&D…
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Harnessing the Power of APQC's DEI Framework
APQC's DEI Framework is an evidence-based roadmap drawn directly from the practices and approaches of the best-in-class organizations that are achieving lasting, impactful,…
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APQC's Open Standards Benchmarking® in logistics indicates that organizations are still trying to find the right balance between carrying enough inventory and minimizing…
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Articles|
Inventory Optimization: Show Me the Money
How can your organization optimize inventory to avoid excessive carrying costs and still satisfy demand? This article looks at the key components of inventory optimization as…
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Collections|
How to Apply Process Frameworks
This collection provides "how to" guidance and best practices for the top applications of process frameworks, including APQC's Process Classification Framework (PCF)®.
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Data and Measures|
Expense Reimbursement Practices Report: Region Comparison
APQC conducts ongoing survey research on expense reimbursement performance to help organizations assess the structure, performance, and practice of their finance functions…
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Data and Measures|
Expense Reimbursement Practices Report: Organization Size by Revenue
APQC conducts ongoing survey research on expense reimbursement performance to help organizations assess the structure, performance, and practice of their finance functions…
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Collections|
Expense Reimbursement Practices Reports
This collection, developed from APQC's Open Standards Benchmarking® expense reimbursement survey, provides cross-industry and industry-specific content summarizing key…
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Collections|
Understanding HR Strategy Benchmarks and Metrics
This collection is your road map to success in creating and managing HR strategy. The content within will teach you how organizations create and manage their HR strategies;…
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Articles|
Picking the Right Logistics Measures
Organizations are looking for the right logistics measures to track their performance and indicate opportunities for improvement. This article states how organizations can…
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Presentation Slides|
Trends in Learning & Development: Measuring L&D Effectiveness and Impact
During the final webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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Webinars & Videos|
Trends in Learning & Development: Measuring L&D Effectiveness and Impact
During the final webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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Data and Measures|
Expense Reimbursement Practices Report: Cross-Industry
APQC conducts ongoing survey research on expense reimbursement performance to help organizations assess the structure, performance, and practice of their finance functions…
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Data and Measures|
Expense Reimbursement Practices Report: Automotive Industry
APQC conducts ongoing survey research on expense reimbursement performance to help organizations assess the structure, performance, and practice of their finance functions…
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Data and Measures|
Expense Reimbursement Practices Report: Consumer Products/Packaged Goods Industry
APQC conducts ongoing survey research on expense reimbursement performance to help organizations assess the structure, performance, and practice of their finance functions…