Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Cycle Time to Approve and Schedule T&E Reimbursements
After nearly coming to a standstill in 2020, business travel is bouncing back. As organizations return to or even surpass their pre-COVID levels of travel and entertainment …
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Infographics|
Cycle Time to Produce Period-End Management Reports
Period-end management reports are an important form of decision-making support that helps leaders gain insight on specific areas of the business. These reports typically…
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Infographics|
Total Uncollectable Balances as a Percentage of Revenue
It’s more important than ever to know how much bad debt (e.g., payments owed that will never be collected from customers) you hold, particularly in a chaotic business…
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Infographics|
Number of Accounts in the Chart of Accounts
The chart of accounts (COA) is a key accounting tool used for transaction processing, accounting activities, reconciliations, and financial reporting. It lies at the heart of…
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Infographics|
Number of Learning Days per Employee
Benchmarking the number of days that you set aside for employee learning is a good first step for thinking more deeply about the development opportunities you offer to your…
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Infographics|
Number of FTEs that Perform the Process "Process Accounts Receivable (AR)" per $1 Billion Revenue
Accounts receivable (AR) is one of the most critical and high-volume processes that organizations carry out. Delays in this process mean less working capital and liquidity,…
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Prepared using data from APQC’s Open Standards Benchmarking Database, this infographic discusses the cycle time to perform the annual close and shares advice to help…
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The ability to prepare or adjust short-term cash flow forecasts quickly allows organizations to make better and more informed decisions about their cash needs, investments,…
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The total cost to invoice customers is an important KPI that measures the efficiency of your sales and accounting teams and the health of the invoicing process itself. This…
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Infographics|
Total Number of ERPs or ERP Instances throughout the Entire Finance Shared Services Organization
Enterprise resource planning (ERP) systems are an important part of the shared services environment that helps organizations to standardize their processes and data. This…
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Infographics|
Days Sales Outstanding
Days Sales Outstanding (DSO) is a key measure of a finance team’s efficiency and is closely linked to days cash on hand and liquidity. Every organization is happy to have…
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Infographics|
Business Entity Revenue Per Employee
As the costs of labor continue to increase, organizations are counting on the people they bring on board to be well worth the investment. In this article, APQC reviews cross…
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Infographics|
Percentage of Primary Controls that are Automated
Automating at least some of your internal controls is quickly becoming the bare minimum for effective corporate governance these days. But automated controls need to send the…
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Infographics|
Being Prepared for the Unexpected: Days Cash on Hand
Days cash on hand is a valuable liquidity metric that measures the number of days an organization can continue paying its operating expenses with the amount of cash currently…
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An optimized accounts payable (AP) process not only helps organizations take advantage of early pay discounts and favorable payment terms but is vital for cash flow…
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