Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This article describes the data and analytics practices of best-in-class HR functions. It provides examples of how HR functions are applying data and analytics and offers…
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This article summarizes APQC’s findings on the process management practices and approaches of best-in-class HR functions. It provides an example of what best-in-class HR…
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Articles|
How Best-in-Class HR Functions Manage Change
Drawing from APQC’s Current State of the HR Function Survey, this article reviews the change management strategies and approaches of best-in-class HR functions. It includes…
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This article explores the technology practices and approaches that set best-in-class HR functions up for successfully meeting HR and business goals. It provides examples of…
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This article explores how best-in-class HR functions are structured. It describes the benefits that the best-in-class achieve from this HR operating model. And, it provides…
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Infographics|
Building Blocks of Best-in-Class HR
This infographic showcases the practices and performance outcomes realized by best-in-class HR functions. It includes steps that other HR functions can take to improve. …
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Podcasts|
Why Does HR Get a Bad Rap?
In this podcast, Mercy Harper talks with APQC’s Executive Director of HR Ashley White about employees’ negative perceptions of HR and what’s behind them.
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Infographics|
HR Operating Model Trends
Find out how HR functions today are structured, whether current HR function structures are proving effective, and whether HR functions have plans to restructure in the near…
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Infographics|
HR Spending, Staffing, Performance, and Challenges
Get an inside look at HR spending and staffing trends. Learn the top challenges facing HR functions today. And, find out how HR functions are faring on key performance…
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Infographics|
HR Skills Gaps and Development Opportunities
Learn the top three HR skills gaps today, why HR skill requirements are changing, and what development opportunities are currently offered to HR staff. This infographic…
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Data and Measures|
Current State of the HR Function: Aerospace Industry
Based on the results of APQC's spring 2021 State of HR Survey, this report details how HR functions today are handling strategy, structure, process, staffing, technology, and…
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Data and Measures|
Current State of the HR Function: Automotive Industry
Based on the results of APQC's spring 2021 State of HR Survey, this report details how HR functions today are handling strategy, structure, process, staffing, technology, and…
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Data and Measures|
Current State of the HR Function: Consumer Products/Packaged Goods Industry
Based on the results of APQC's spring 2021 State of HR Survey, this report details how HR functions today are handling strategy, structure, process, staffing, technology, and…
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Data and Measures|
Current State of the HR Function: Distribution/Transportation Industry
Based on the results of APQC's spring 2021 State of HR Survey, this report details how HR functions today are handling strategy, structure, process, staffing, technology, and…
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Data and Measures|
Current State of the HR Function: Financial Services/Banking Industry
Based on the results of APQC's spring 2021 State of HR Survey, this report details how HR functions today are handling strategy, structure, process, staffing, technology, and…