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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Transforming Order-To-Cash Survey Report
Order-to-Cash (O2C) is the end-to-end value stream comprised of managing sales orders, processing customer credit, delivering products/services to customers, invoicing…