Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In this podcast, APQC’s Mercy Harper talks with Elizabeth Fletcher, manager of people operations – people & culture at Motorefi and principal consultant at Wordsmith Resume…
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In this podcast, APQC’s Mercy Harper talks with Stephanie Barnes, Chief Chaos Organizer at Entelechy, about the “radical” future ahead for knowledge management. Click here to…
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On this podcast, Bob Chalker, CEO of the Association for Materials Protection and Performance, and Lisa Higgins, CEO of APQC, offer an in-depth look at what’s driving the…
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Podcasts|
Why Sustainability Matters
On this podcast, APQC’s Mercy Harper, Holly Lyke-Ho-Gland, and Marisa Brown talk about why sustainability matters for regulatory compliance, supply chains, customers, and…
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On this APQC podcast, APQC’s Mercy Harper Talks with Bruce Boyes—editor, lead writer, and a director of RealKM Magazine—about how KM needs to be more evidence-based and…
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On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Melissa Houston—a financial strategist for CEOs, founder of the Business Society, and a writer for…
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On this podcast, APQC’s Mercy Harper and Holly Lyke-Ho-Gland talk with Marty Strong, CEO and Chief Strategy Officer for the LGS Management Group, about how to leverage and…
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On this podcast, APQC’s Mercy Harper talks with Rachel Happe, co-founder and principal of Engaged Organizations, about the future of communities and enterprise knowledge…
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Podcasts|
What’s Driving the Great Resignation?
In this podcast, APQC’s Mercy Harper talks with Marissa Lee, CEO of SOW EVOLVE and global HR strategist, about what’s driving the “Great Resignation,” how to drive engagement…
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Podcasts|
Process is the Key to ESG Reporting
In this podcast, APQC’s Mercy Harper and Marisa Brown talk with Deep Parekh, PhD, founder and managing partner at Epistemy, about building a strategy for environment, social,…
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On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Khalil Jackson, Gas Marketing Accountant, about lessons learned from the pandemic, what work might be freed…
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On this podcast, Mercy Harper talks with Stephen Dale, founder and director of Collabor8now, about the future of communities of practice, the future of KM more broadly, and…
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On this podcast, APQC’s Lauren Trees and Carla O’Dell discuss how the hipster antitrust movement’s focus on data privacy could impact the future of knowledge management. …
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Podcasts|
Hiring Interview Secrets for Managers
In this podcast, APQC’s Mercy Harper and Ashley White discuss the secrets for assessing culture and team fit during hiring interviews.
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On this podcast, APQC’s Megan McCulloch and Mercy Harper talk with Dan French, CEO of Consider Solutions, about the future of financial management. APQC podcasts are…
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