Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Process Classification Framework|
APQC Process Classification Framework (PCF) - Banking PCF - Excel Version 7.0.5 - Francais
Effective benchmarking requires common definitions and processes. Like a shared language, organizations need to make apples-to-apples comparisons to obtain accurate…
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Process Classification Framework|
APQC Process Classification Framework (PCF) - Cross Industry PCF - Excel Version 7.0.5 - Mandarin
APQC's Process Classification Framework® (PCF) is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and…
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Process Classification Framework|
APQC Process Classification Framework (PCF) - Banking PCF - Excel Version 6.1.0- Francais
Effective benchmarking requires common definitions and processes. Like a shared language, organizations need to make apples-to-apples comparisons to obtain accurate…
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Collections|
2020 Human Capital Management Webinars
This collection includes recordings, presentation slides, and summaries from webinars conducted in 2020. Click here for 2019 HCM webinars.
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Articles|
Converting the PCF to a CSV File
One common question about APQC’s Process Classification Framework® (PCF) is how to convert the PCF into different digital formats that can be loaded into an organization’s…
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To objectively assess, manage, and compare performance in risk management, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Process Classification Framework|
APQC Process Classification Framework (PCF) - Cross Industry - PDF Version 7.2.1 - Spanish
APQC's Process Classification Framework® (PCF) is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and…
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Process Classification Framework|
APQC Process Classification Framework (PCF) - Cross Industry - Excel Version 7.2.1 - Spanish
APQC's Process Classification Framework® (PCF) is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and…
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Articles|
Tools for Re-Engineering Your Processes
Business process re-engineering aims to change the way is work is done in order to achieve organizational goals such as reducing costs, improving customer and employee…
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Process Classification Framework|
APQC Process Classification Framework (PCF) - Cross Industry - PDF Version 7.1.0 - Spanish
APQC's Process Classification Framework® (PCF) is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and…
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Process Classification Framework|
APQC Process Classification Framework (PCF) - Cross Industry - Excel Version 7.1.0 - Spanish
APQC's Process Classification Framework® (PCF) is a taxonomy of business processes that allows organizations to objectively track and compare their performance internally and…
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Collections|
2019 Financial Management Webinars
APQC's financial management (FM) group hosts regular webinars featuring both internal experts discussing APQC's research and findings and external corporate FM thought…
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Collections|
PCF Version 7.2.1 Process Definitions and Key Measures
APQC's Process Classification Framework® (PCF) contains hundreds of processes. The documents in this collection contain detailed definitions for all process elements within…
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Process Classification Framework|
11.0 Manage Enterprise Risk, Compliance, Remediation, and Resiliency Definitions and Key Measures PCF version 7.2.1
APQC's Process Classification Framework® (PCF) contains hundreds of processes. The documents in this collection contain detailed definitions for all process elements within…
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Process Classification Framework|
1.0 Develop Vision and Strategy Definitions and Key Measures PCF version 7.2.1
APQC's Process Classification Framework® (PCF) contains hundreds of processes. The documents in this collection contain detailed definitions for all process elements within…
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