Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
How Healthy Is Your Culture?
From this infographic, learn what organizational culture entails, why organizations need to pay attention to culture, and how you can assess the culture at your organization…
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Infographics|
What It Takes to Shape Culture
When it comes to building, sustaining, or changing organizational culture there are certain people and practices that should play a powerful role. This infographic highlights…
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Infographics|
6 Common Culture Mistakes
Shaping and sustaining organizational culture is rarely easy, and there’s plenty that can go wrong along the way. This infographic presents six common ways that…
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Infographics|
3 Reasons to Boost HR Customer Satisfaction
Many organizations have room to grow when it comes to HR customer satisfaction. This infographic presents three big reasons why boosting satisfaction matters.
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This infographic explains the reasons why knowledge workers want to boost their productivity and how a lack of productivity support from employers makes them more stressed,…
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This infographic outlines why peer mentoring and coaching is one of the best tools to help employees improve their productivity, as well as the specific ways that…
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Infographics|
The Pandemic, Employees, & HR's Response
In this infographic based on APQC's HR Customer Satisfaction survey, find out: How employees say they have been impacted by the pandemic, How often employees are…
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Infographics|
What Employees Really Think About HR
In this infographic, based on APQC's HR Customer Satisfaction Survey, find out what employees have to say about HR's strengths and weaknesses and get guidance for ways to…
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Infographics|
Average Tenure of FP&A Employees
In a competitive labor market, leading organizations stand out for their ability to retain finance employees longer than their peers. Based on data from our Planning and…
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Infographics|
HR Technology & the Digital Organization
This infographic is based off the results from APQC's 2021 Current State of the HR Function survey of more than 200 HR leaders.
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Infographics|
Building Blocks of Best-in-Class HR
This infographic showcases the practices and performance outcomes realized by best-in-class HR functions. It includes steps that other HR functions can take to improve. …
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Infographics|
HR Operating Model Trends
Find out how HR functions today are structured, whether current HR function structures are proving effective, and whether HR functions have plans to restructure in the near…
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Infographics|
HR Spending, Staffing, Performance, and Challenges
Get an inside look at HR spending and staffing trends. Learn the top challenges facing HR functions today. And, find out how HR functions are faring on key performance…
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Infographics|
HR Skills Gaps and Development Opportunities
Learn the top three HR skills gaps today, why HR skill requirements are changing, and what development opportunities are currently offered to HR staff. This infographic…
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Infographics|
Talent Development: Snapshot of Top Performance
This infographic discusses key indicators, drivers, and examples of top performers in talent development.
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