![](/sites/default/files/styles/landscape_lg/public/2018-12/Photo_Resource_LibraryBackground1_0.jpg?itok=CaqpNLl5)
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Infographics|
Total Cost of HR as a Percentage of Selling, General, and Administrative (SG&A) Costs
This infographic reviews HR costs as a percentage of selling, general, and administrative (SG&A) costs and highlights some factors that are important to consider for the most…
-
In this infographic, APQC describes the benefits of citizen development for organizations and their employees and provides high-level guidance for organizations looking to…
-
Infographics|
Number of Learning Days per Employee
Benchmarking the number of days that you set aside for employee learning is a good first step for thinking more deeply about the development opportunities you offer to your…
-
Infographics|
Average Span of Control for the HR Function
The span of control—which refers to the number of direct reports a manager has—is a measure that can help organizations evaluate the size of their HR function. Measuring the…
-
Voluntary termination (also called voluntary turnover) occurs when employees leave your organization of their own accord for any reason. While every organization should…
-
Involuntary terminations are a reality for any organization. However, too many involuntary terminations may expose an organization to financial and reputational risk in…
-
Infographics|
Percentage of the Employee Population that Has Been Reskilled Within the Last 12 Months
Reskilling is a valuable talent management approach that helps organizations retain their employees while transitioning them to more value-added roles. This infographic…
-
Infographics|
Percentage of the Workforce That Is Exclusively Remote
It is critical that facts—not fears—guide whatever decision your organization ultimately makes around remote work. To that end, this infographic presents cross-industry data…
-
Infographics|
Internal Promotion Rate for Leadership Positions
From this infographic, learn the benefits that organizations gain when they fill open leadership positions through internal promotion. Find out what percentage of positions…
-
Infographics|
What It Takes to Have Balance – Not Burnout
From this infographic, learn three requirements for employees to experience balance and four ways that all employers can support work/life balance. Click here to access the…
-
Infographics|
Plan Your KM Party Like A Pro
Events are a great way to engage employees in knowledge management (KM). This infographic includes pros and cons for KM events identified by APQC.
-
Infographics|
Intro to HR & Human Capital Reporting
Reporting HR and human capital data to internal stakeholders such as executives, HR leaders, managers, and process owners is foundational to making evidence-based HR and…
-
Infographics|
Percentage of Employees with Less than One Year of Tenure
The percentage of employees with less than one year of tenure is a measure that can help provide a current snapshot of your workforce as you work to strike an ideal ratio…
-
Infographics|
Human Capital Disclosure: What You Need to Know—Now
From this infographic learn what human capital disclosure entails, why it is an increasingly important organizational practice, and what data and information organizations…
-
Infographics|
Finance Talent is a Priority for 2022
APQC surveyed more than 300 professionals to learn about the focus areas, initiatives, and challenges that will shape finance functions in 2022. We found that talent…
Key performance indicators and benchmarking data related to your search results are available. Click "View All Measure Spotlight Results" to open the search results.