Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
How to Conduct an Exit Interview
One important, and often underused, tool for understanding the drivers of employee resignation is the exit interview. In this article, you will learn about the what, why, who…
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Tools & Templates|
Exit Interview Guide
This guide provides example questions for an employee exit interview. Select the most appropriate questions for your organization based on its employee base and HR goals…
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Data and Measures|
Summary of Open Standards Benchmarking Measures: Reward and Retain Employees
The APQC Open Standards Benchmarking® measure list concisely displays all of the measures currently available for a specific survey. These measures are organized by research…
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Articles|
Rewards and Retention Best Practices
Retaining critical-skill and high-potential talent is crucial to the success of all organizations. Understanding rewards and retention best practices can help reduce unwanted…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for the Pharmaceutical Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for the Electronics Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for the Utility Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for the Automotive Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for the North/Central/South America Region
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
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Collections|
Engagement and Retention: Survey Results Snapshots
This collection contains reports that explore engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for Cross-Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for the Consumer Products/Packaged Goods Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for the Insurance Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for the Petroleum/Chemical Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
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Data and Measures|
Engagement and Retention: Survey Results Snapshot for the Government/Military Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…