Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
APQC's Benchmarking Alignment Worksheet
For benchmarking to truly benefit an organization, benchmarking projects must align with organizational strategy and be connected with actual work. APQC's Benchmarking…
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Tools & Templates|
Benchmarking Partner Selection Tool
This matrix tool is often used by benchmarking teams to determine which organizations to partner with in a study. This article explains how to use the matrix to ensure that…
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Tools & Templates|
APQC Open Standards Benchmarking Glossary
This glossary contains definitions for terms found in APQC's Open Standards Benchmarking assessment surveys, measures, and data.
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Tools & Templates|
Clean Electrification Maturity Assessment Tool
Electricity utilities around the world are facing an accelerating transformation of their business models, customer expectations, competition, and underlying technologies…
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Tools & Templates|
Process and Performance Management
This Business Process Management Maturity Assessment gives you a quick look at how advanced your organization is in its business process management efforts. The assessment…
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Tools & Templates|
Process Management Capability Assessment Tool
Rooted in over 40 years of process research and APQC's Seven Tenets of Process Management℠, the Process Management Capability Assessment Tool (PM CAT) provides you an…