Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
HR Transformation Current State Assessment Report Example
Part of APQC’s HR Transformation Toolkit Collection, this is a current state assessment report for a hypothetical HR function. Use this example, along with APQC’s HR…
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Tools & Templates|
HR Transformation Future State Action Plan Example
Part of APQC’s HR Transformation Toolkit Collection, this is an action plan for a hypothetical HR Transformation initiative. Use this example, along with APQC’s HR…
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Tools & Templates|
HR Transformation Business Case Example
Part of APQC’s HR Transformation Toolkit Collection, this is a business case for a hypothetical HR transformation initiative. Use this example, along with APQC’s HR…
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Tools & Templates|
HR Transformation Roadmap Guidance and Example
Part of APQC’s HR Transformation Toolkit Collection, this a roadmap for a hypothetical HR transformation effort. Use this example, along with APQC’s HR Transformation Roadmap…
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Tools & Templates|
HR Transformation Roadmap Template
Part of APQC’s HR Transformation Toolkit Collection, this template can be used as a guide when creating a roadmap for your organization’s HR Transformation. For additional…
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Tools & Templates|
HR Transformation Roles and Responsibilities Template
Part of APQC’s HR Transformation Toolkit Collection, this template can be used to define and assign core HR transformation team roles and responsibilities. For additional…
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Infographics|
Average Span of Control for the HR Function
The span of control—which refers to the number of direct reports a manager has—is a measure that can help organizations evaluate the size of their HR function. Measuring the…
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Even best-in-class-HR functions have opportunities to improve and grow. This article, based on APQC's research into the current state of the HR function, presents improvement…
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The "best" HR functions do things differently. Their practices reveal steps that other HR functions can take to improve performance. Based on an advanced analysis of APQC's…
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Articles|
Top Challenges Facing HR
Find out the top four barriers that stand in the way of the HR function making a bigger and better contribution to business results. Learn four steps that HR needs to take to…
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Collections|
Best-in-Class HR Functions
This collection showcases findings from APQC's Current State of the HR Function Survey. Use the resources in the collection to understand how top performing HR functions…
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Collections|
Current State of the HR Function
Based on the results of APQC's spring 2021 State of HR Survey, this collection details how HR functions today are handling strategy, structure, process, staffing, technology,…
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This article describes how best-in-class HR functions manage HR skills and development. It sheds light on the top HR skills gaps among all HR functions and provides guidance…
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This article describes the data and analytics practices of best-in-class HR functions. It provides examples of how HR functions are applying data and analytics and offers…
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Articles|
How Best-in-Class HR Functions Manage Change
Drawing from APQC’s Current State of the HR Function Survey, this article reviews the change management strategies and approaches of best-in-class HR functions. It includes…
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