Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Finance Shared Services Key Benchmarks: Pharmaceutical Industry
Prepared using data from the APQC/ScottMadden Finance Shared Services Benchmarking Assessments, these pharmaceutical industry benchmarks highlight key performance indicators …
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Data and Measures|
Payroll Process Technology Practices Report: Government/Military Industry
APQC conducts ongoing survey research on payroll performance to help organizations assess the structure, performance, and practice of their finance functions against peers…
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Data and Measures|
Payroll Process Technology Practices Report: Pharmaceutical Industry
APQC conducts ongoing survey research on payroll performance to help organizations assess the structure, performance, and practice of their finance functions against peers…
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Collections|
Payroll Process Technology Practices Report
APQC conducts ongoing survey research on payroll performance to help organizations assess the structure, performance, and practice of their finance functions against peers…
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Data and Measures|
The Future of Finance Talent Survey Report: Pharmaceutical Industry
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Data and Measures|
Payroll Key Benchmarks: Government/Military Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Process payroll” includes…
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Data and Measures|
Payroll Key Benchmarks: Pharmaceutical Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Process payroll” includes…
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Data and Measures|
Accounts Payable Practices Report: Pharmaceutical Industry
APQC conducts ongoing survey research on accounts payable and expense reimbursement performance to help organizations assess the structure, performance, and practice of their…
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Data and Measures|
Accounts Payable Practices Report: Government/Military Industry
APQC conducts ongoing survey research on accounts payable and expense reimbursement performance to help organizations assess the structure, performance, and practice of their…
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Data and Measures|
AI in the Finance Function Survey Report: Pharmaceutical Industry
In 2020-21, APQC conducted a survey to explore the use of AI in the finance function. This report explores trends in AI and its applications in pharmaceutical finance…
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Data and Measures|
Order-to-Cash: Managing for Success in Disruptive Times in the Pharmaceutical Industry
APQC and DSCI conducted a survey in the fall of 2021 to learn how organizations are handling the order-to-cash (O2C) process in terms of governing, measuring, automating, and…
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Data and Measures|
AI in the Finance Function Survey Report: Government/Military Industry
In 2020-21, APQC conducted a survey to explore the use of AI in the finance function. This report explores trends in AI and its applications in government/military finance…
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In 2021, APQC's Marisa Brown along with DSCI's Kathy Colucci and Zoja Kukic interviewed three leaders from Japan Tobacco International (JTI) about the organization’s order-to…
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Data and Measures|
New Developments in Internal Controls Survey Report: Government/Military Industry
Internal controls are important mechanisms put in place by organizations to help safeguard assets, ensure reliable and accurate financial reporting, prevent against fraud,…
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Case Study|
Enterprise Risk Assessment at IRS
In May 2021, Chief Risk Officer (CRO) Thomas Brandt served as the featured guest presenter on an APQC financial management webinar to discuss the organization’s enterprise…
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