Overcoming Organizational Resistance

Last updated:
March 19, 2013
Authored By:
APQC
 
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This collection features three case studies that explore how organizations overcome resistance that can occur in reaction to process management and change. The US Navy, United Healthcare, and UPS all shared how they work with their employees to gain buy-in.

 

Type:
Collections
Topics:
Process and Performance Management, Organizational Improvement, Change Management
Industries:
Distribution, Logistics, Government/Military (Federal/State), Healthcare, Insurance

Included in this Collection