Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Total cost to perform the process "select suppliers and develop/maintain contracts" per $1,000 revenue
This measure calculates total cost per $1,000 revenue for selecting suppliers (typically through a request for information [RFI], request for proposal [RFP], or request for…
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Measure Spotlights|
Total cost to perform the process group "procure materials and services" as a percentage of cost of goods sold (COGS)
This measure calculates the total cost to perform the process group "procure materials and services" as percentage of cost of goods sold (COGS). Total cost is the sum of…
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Measure Spotlights|
Total cost to perform the process group "procure materials and services" as a percentage of revenue
This measure calculates the total cost to perform the group of procurement processes, which includes the business activities of procurement planning, purchasing, sourcing,…
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Measure Spotlights|
Total cost to perform the process group "procure materials and services" per $1,000 revenue
This measure calculates the total cost to perform the group of procurement processes, which includes the business activities of procurement planning, purchasing, sourcing,…
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Measure Spotlights|
Percentage of procurement process group FTEs associated with indirect materials and services
This measure calculates percentage of full-time equivalent employees (FTEs) that perform the process group "procure materials and services", associated with indirect…
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Measure Spotlights|
Percentage of procurement costs allocated to direct materials and services purchases
This measure calculates percentage of procurement costs allocated to direct materials and services purchases. Direct materials and services are procured items and activities…
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Measure Spotlights|
Percentage of procurement process group FTEs associated with direct materials and services
This measure calculates percentage of full-time equivalent employees (FTEs) that perform the process group "procure materials and services", associated with direct materials…
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Measure Spotlights|
Percentage of procurement costs allocated to indirect materials and services purchases
This measure calculates percentage of procurement costs allocated to indirect materials and services purchases. Indirect materials and services are procured items and…
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Measure Spotlights|
Total cost to perform the process group "procure materials and services" per process group FTE
This measure calculates the total cost to perform the process group "procure materials and services" per process group full-time equivalent employee (FTE). Total cost is the…
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Measure Spotlights|
Number of FTEs that perform the process "select suppliers and develop/maintain contracts" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue employed to select suppliers (typically through a request for information …
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Measure Spotlights|
Number of FTEs that perform the process group "procure materials and services" per $1 billion revenue
This measure calculates the total number of full-time equivalent employees (FTEs) per $1 billion revenue that perform the process group "procure materials and services,"…
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Measure Spotlights|
Total cost to perform the process group "procure materials and services" per $1 billion revenue
This measure calculates total cost to perform the process group "procure materials and services" per $1 billion revenue. Total cost is the sum of personnel (compensation…
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Measure Spotlights|
Total cost to perform the process "manage suppliers" per process FTE
This measure calculates the total cost for developing and managing programs and policies for interacting with suppliers and measuring/improving their performance per process…
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Measure Spotlights|
Total cost to perform the process "develop sourcing strategies" per process FTE
This measure calculates the total cost per process full-time equivalent employee (FTE) to perform the "develop sourcing strategies" process, which involves clarifying…
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Measure Spotlights|
Total cost to perform the process "order materials and services" per process FTE
This measure calculates the total cost for planning, ordering, and executing the physical delivery of materials and services from suppliers to the points of need and use per…