Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Cycle time in days to perform the process "process customer credit"
This measure calculates cycle time in days to perfom the process "process customer credit." The Process "process customer credit" includes [Evaluating and processing…
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Measure Spotlights|
Cycle time in days to perform the process "manage sales orders"
This measure calculates cycle time in days to perform the process "manage sales orders." The Process "manage sales orders" includes [Taking, receiving, processing, and…
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Measure Spotlights|
Average number of learning days per manufacturing employee
This measure calculates average number of learning days per manufacturing employee. Learning days are simply the average number of days in a year that are dedicated to…
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Measure Spotlights|
Average number of learning days per manufacturing employee measured 12 months ago
This measure calculates average number of learning days per manufacturing employee measured 12 months ago. Learning days are simply the average number of days in a year that…
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Measure Spotlights|
Learning budget per manufacturing employee
This measure calculates learning budget per manufacturing employee. This Cost Effectiveness measure is intended to help companies understand this cost expenditure related to…
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Measure Spotlights|
Learning budget per manufacturing employee measured 12 months ago
This measure calculates learning budget per manufacturing employee measured 12 months ago. This Cost Effectiveness measure is intended to help companies understand this cost…
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Measure Spotlights|
Average number of days educating manufacturing employees on AI-specific skills
This measure calculates average number of days educating manufacturing employees on AI-specific skills. This Process Efficiency measure is intended to help companies…
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Measure Spotlights|
Percentage change in asset maintenance cost as a percentage of asset value in the past 12 months
This measure calculates percentage change in asset maintenance cost as a percentage of asset value in the past 12 months. This Supplemental Information measure is intended…
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Measure Spotlights|
Percentage change in learning budget per manufacturing employee per manufacturing employees in the past 12 months
This measure calculates percentage change in learning budget per manufacturing employee per manufacturing employees in the past 12 months. This Supplemental Information…
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Measure Spotlights|
Percentage change in return on fixed assets in the past 12 months
This measure calculates percentage change in return on fixed assets in the past 12 months Return on fixed assets measures the productivity of assets employed at the business…
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Measure Spotlights|
Percentage change in average number of learning days per manufacturing employees in the past 12 months
This measure calculates percentage change in average number of learning days per manufacturing employees in the past 12 months. Learning days are simply the average number of…
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Measure Spotlights|
Asset maintenance cost as a percentage of asset value
This measure calculates asset maintenance cost as a percentage of asset value . This Cost Effectiveness measure is intended to help companies understand this cost…
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Measure Spotlights|
Asset maintenance cost as a percentage of asset value measured 12 months ago
This measure calculates asset maintenance cost as a percentage of asset value measured 12 months ago. This Cost Effectiveness measure is intended to help companies…
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Measure Spotlights|
Percentage of manufacturing FTEs having had skill requirement changes in the past 12 months
This measure calculates percentage of manufacturing full-time equivalent employees (FTEs) having had skill requirement changes in the past 12 months. This Supplemental…
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Measure Spotlights|
Percentage change in average number of learning days per supply chain employee over the past 12 months attributed to AI
This measure calculates percentage change in average number of learning days per supply chain employee over the past 12 months attributed to AI. Learning days are simply the…